misfits market customer service

Product: B-/C+ It forces me to experiment and research foods I would not normally buy. Misfits Market’s prices are good, but the missing items and customer service issues wasted so much time and money that it would have been better to order retail. It sounds like you are having a lot of problems with the boxes. MISFITS MARKET, INC. NEW YORK FOREIGN BUSINESS CORPORATION: WRITE REVIEW: Address: 22 Little West 12th Street Dela Dentons Us Llp New York, NY 10014: Registered Agent: C/O Corporation Service Company: Filing Date: March 06, 2020: File Number: 5723213: Contact Us About The Company Profile For Misfits Market, Inc. Yes, all of the fruit and vegetables in a Misfits Market imperfect produce delivery box are organic and non-GMO. Thank you!! Hoping it gets better! Or, our customer success team is always happy to try to identify something in your box! Hi Janet, we’re sorry to hear about your cucumbers! No phone number to contact anyone. You’ll be refunded in full. Don't expect customer service or to speak to a human at least. The only problem was that these imperfect produce boxes were never available in my area. Hi Maryellen, we know how disappointing it is when you try to customize your box and many things are sold out. same happened to me I did not notify them, was just hoping it was a fluke. I’m on the “waiting list’ already, but just thought I’d reach out Thanks! If you’ve filled out a ticket with our team, rest assured that it’s in our queue and they will reply as soon as they can to make right. Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. Any tips besides the communique’s above? When we get something we don't particularly care for (like eggplant) I enjoy the challenge of finding a recipe that will knock my family out of the park and surprise their taste buds. I reached out to Misfits about a moldly, heavily rotten box. Lo and behold, they were available in a quite a large market, including my state. There are a lot of reasons why produce may not show up in perfect condition, and we do our best to make it right with customers, but rest assured that when we pick mystery boxes and customized boxes that we are only including high quality produce. BBB Business Profiles may not be reproduced for sales or promotional purposes. While I have had some issues with missing Marketplace items, customer service has always been outstanding in correcting shipping mistakes. That’s a great idea. Spoiler: We won’t even get into apples! I emailed Oct 1st but never heard back. Or if you do not want to cancel entirely but just need to take a break, you can pause your subscription with one click. Salad Greens: Since I typically purchase organic greens, I pay about $4 for a week's worth. Thank you! Thank you! The produce I receive in my box is always fresh and looks pretty normal to me. Hi Jo, we’re constantly expanding to new states and hope to be in Texas one day! The cardboard box was soaked so it was messy getting everything out of the box. That happened to me too. Thank you! How would I be able to fill my box. Good luck and thank you! We recently moved to a new facility and should have communicated with you via email that some boxes may be delayed. Is there a trick to getting my box delivered on time. Bok Choy: Approximately $1.69/lb. No way to know what it is or what to do with it! I wrote the team but never received a response. good condition when it gets to my house. I’m going to continue to try and reach out but I would not recommend risking your money with Misfits Market. If you’ve already signed up for the waiting list, you’ll be the first to know when we’re opening up pre-orders in Missouri. Overall I have greatly enjoyed my boxes! Hi Pat. Fingers are crossed this box is better than the last one where I had to throw away at least 1/3 of what came to me , and the first box was destroyed and there was something goopy all over my fruits and veggies. Hi Amy, we currently do not have a call center or phone number for customer service requests, but you can fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. », https://www.misfitsmarket.com/whats-in-your-box, https://help.misfitsmarket.com/contact/custom-contact-form-S1NAIK1Iw. From reading all the comments I think I will wait until you have ordering kikns worked out. I’ve written several times about the poor conditions that I’ve received my boxes and have never once received a response. I don’t care if the produce isn’t pretty but if it’s over ripe or inedible I’m not interested in your product. Copyright © 2020 Misfits Market - Blog on the Foodie Pro Theme, « Couscous Salad with Crispy Chickpeas, Tomatoes, and Cucumbers, This Just In: Organic Spices Are Now in The Marketplace! The less I go, the less I spend! Hi Judy, great question! Customer service is nit that! How much ginger can one household use in a month? I have never received my 1st box and have emailed several time and still gotten no reply, my card has already been charged but still no box, when I track it it says there is a failure of I made beef stew and it was amazing. Also, we have been eating more fruits and vegetables now that they show up on our doorstep every week.

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